Policy and Procedures
If you read only one page on my website I hope it's this one!
The deposit policy is quite simple. Fill out our puppy application once the litter has been posted as available for reservation. If approved you select your puppy and place a deposit to hold that puppy until pickup day. We require a $500 nonrefundable/nontransferable* deposit to reserve a puppy from the litter that interests you. All deposits and payments go towards the posted price of the puppy. Deposits are always nonrefundable but *may be transferred if needing to cancel before the litter is 6 weeks old.
***The $500 deposit is not refundable***. We do this because some people will put their names on several breeders lists and take the first available puppy. When there is a non-refundable deposit involved the chances are a lot higher that the party will be dedicated to picking a puppy from us and will not make an impulsive decision to buy the first puppy they see. Your deposit is made to hold a puppy for you!
***The deposit is always refundable if once you've come to see the pups you don't like me, the parents or the puppy you've chosen then your deposit will be refunded in full and you will have no obligation to finalize the purchase of the puppy***
We have a new deposit policy which makes puppies available for immediate reservation once the reservation list has been opened.
When placing a deposit you will be able to select which puppy you want at that time.
DEPOSIT USE - Once you've chosen your puppy, that puppy is reserved for you and your $500 deposit is used to reserve that puppy. If anything happens to the puppy making them unfit for sale, your deposit will be refunded or transferred, it cannot be used to pick another puppy from that litter if selections have already been made no matter what number pick you were....unless of course there are still pups available that have not been chosen yet from the same litter as your puppy. Once you have chosen the puppy you want you cannot decide to switch to a different one later on as I have likely turned away people that would have wanted the pup we've been holding just for you.
PICKUP DAY - Puppies are released at 8-9 weeks of age. Generally, pickup day will be the first Saturday that the pups are of age to go home, this pickup day will be listed on each litter page. I do not hold puppies past the posted pickup day since they need to be with their families to start the bonding process sooner than later. If you are not able to pick up your puppy on the posted take home date then we advise waiting for another litter or getting a professional trainer to board/train your puppy. We do not personally board puppies at our home or keep them for extra time past their take home date. Puppies that age are a tremendous amount of work to socialize and care for properly once older and we look forward to well-earned rest periods in between litters of puppies and plan our own vacations accordingly. The balance is due at this time payable in cash or cashiers check (preferred) made payable to Apple Creek Doodles. If you want to make your final payment by personal check, please pay 10 days before you pick up your puppy so there is time for the check to clear.
OTHER DEPOSIT INFORMATION - If by chance something happens to the puppy you picked prior to the take home day your deposit will be refunded in full or you can decide to place your deposit on another litter to the next open spot available, or you may transfer your deposit to the next litter due to the next open spot available. Sometimes things happen, puppies may get sick, injured or not fit for sale at the time of pickup for another reason. It's not often and never expected but this is just so you know how it's handled if it does occur.
LAST PUPPY.....DON'T WORRY - Your last pick puppy simply did not fit into any one of the above physical/behavior expectations of those who came before you. If you have a pick, great. Pick the puppy that your heart tells you is "the one". If you don't have a pick, consider yourself lucky, because you didn't have to go through the tough process of trying to pick one over the other, fearing you'll make some sort of mistake. Don't feel bad about leaving a pup behind, they will all find great homes and families to love!
Our policy is very simple. SAFETY FIRST!
We have a simple but strict requirements of all our new puppy parents. We do not have a open viewing policy for our puppies and this is to keep them safe from disease. Many people have no clue how susceptible young puppies are to disease. Young puppies have no way of fending off Parvo and other canine diseases such as the Canine Influenza virus that is now spreading around the Country.
Families often ask to visit our puppies or parent dogs; we have been advised and educated by our vets about the dangers this can cause and that the general public should not be allowed inside our home and that puppies should not be picked up by new owners until they are at least 9 weeks of age, at which time they have has a few vaccinations but are still not fully protected until 12-15 weeks old. Parents have to go back in with the puppies so they are not able to be seen either. We vaccinate our pups at 4 weeks with a parvo/distemper vaccine, 6 weeks with parvo only vaccine and then 8 weeks with a 5 way vaccine. In order to protect your (reserved) puppy and our own dogs, we enforce this visitor's policy with no exceptions.
We love meeting new people however; we do not allow visitors to see puppies before the scheduled go home date, no exceptions. Think of how you would feel for me to call you and tell you that your puppy is sick or has died. Puppies are like newborn babies until all shots are complete; they are susceptible to many different diseases and illnesses. At 8-9 weeks of age our puppies have some immunity built up against infectious diseases and illnesses from our vaccine protocol but they are not fully protected until all vaccine series have been given. There is a real danger that diseases can migrate into our home and puppies that are not yet vaccinated will be susceptible to these viruses and bacteria. Since having my own breeding program, I realize why good, caring breeders do not allow visitation and I now have a similar policy in place.
All reputable breeders make it a priority to protect their dogs and their puppies.
In the best interest of our puppies and adults, we are very careful about preventing the transmission of diseases to them. We take every precaution that we can to make sure that our puppies are not exposed to any kinds of disease that you may carry on your shoes or even on your hands. These diseases can be picked up and carried on your shoes for days, anywhere a dog has been, parks, pet stores, rest stops, parking lots, anywhere. Therefore as a precaution no one is allowed to touch or handle or visit while nonvaccinated puppies are in our home. Our home is where current litters and future litters live, our yard is where adults and puppies go to play and we do not want anything carried to the puppies or their premises.
If you are interested in one of our puppies you have two options -
#1. Fill out our puppy application, if approved, you can then send in a non-refundable $500 deposit on the puppy you are interested in and then pick him/her up and take them home at 8-9 weeks of age on the scheduled pickup day as posted.
#2. You can wait and see what puppies are available once ready to go home. We will not hold any puppy without a deposit. We do not often have puppies available and ready to go as most of our puppies have been adopted and have deposits on them by that time.
If we do have puppies available and ready to go we are glad to set up a visitation for you, only if you are serious in purchasing a puppy, have payment on hand and will be planning to take the pup home with you at the time of the scheduled visit.
When you reserve a puppy with us, we update our website as time allows so you can watch your puppy grow! At or just after 9 weeks of age, you may take them home with you. Also, we do not allow any other dogs or animals around our dogs/puppies. PLEASE leave your other animals at home when you come to pick up.
Taking precautions should never stop here; you need and should do the same when your puppy is home and until all vaccines are completed. AVOID places that have a high concentration of dogs. Avoid the Park, Pet Stores, The Dog Park, The Lake, Boarding facilities, The vets office (carry your puppy in and don't let them on the floor if at all possible), etc. When you come to pick up your puppy please make sure that you do not bring any unwanted germs or viruses with you. We ask that you come directly from home with no stops. We rely on your honesty to protect our dogs and their babies.
About Parvovirus - (PARVO)Parvovirus, a highly contagious and often lethal virus was first identified in 1978, and is found throughout the world. Puppies are the highest at risk, Parvo affects dogs of any age but puppies are the most susceptible with up to a twenty percent mortality rate even in pups that receive treatment. Symptoms include depression, usually a fever of 104 to 106 degrees, refusal to eat or drink, and severe vomiting along with diarrhea. Vomiting is often the first sign, with diarrhea usually appearing within 24 to 48 hours. Vomit may be clear, yellow or blood-tinged; diarrhea is often bloody, smells rotten, and may have mucus present. Because these signs are not restricted to parvo, diagnosis is only confirmed by finding the virus in the feces. The acute form of the disease, however, may result in sudden severe stomach pain and depression, followed by shock and sudden death before any other symptom becomes apparent. A long illness is rare; dogs typically either recover quickly, or they die. Parvovirus is extremely contagious and can be transmitted by any person, animal or object that comes in contact with an infected dog's feces. Highly resistant, the virus can live in the environment for months, and may survive on inanimate objects such as food bowls, shoes, clothes, carpet and floors. Reading this, I hope you understand how important it is to any breeder to limit visitations of their puppies until they are vaccinated.
I have been breeding doodles since 2004, I'm a very honest person and treat customers that way I'd like to be treated when purchasing a puppy. My website is kept current, I've gathered years of educational information and made many pages to share this with you so you can learn about the breeds we raise. I've been in contact with many happy customers over the years and have gotten some adorable puppy pictures which you can see at our Past Puppies Page.
Upon puppy pickup time, if for any reason at that time you are not happy with the puppy, the parents or the environment they are raised in at our home then we will gladly offer you a refund and you are under no obligation to take the puppy. This hasn't happened yet but we want you to feel comfortable with your purchase and also keep our puppies safe from viruses so this is the best compromise we can come up with. Even though you may not own a dog, simply visiting a dog park, another breed or a pet store could contaminate your footwear or clothing and then carry it back to our home when you come to visit, putting a whole litter of puppies at great risk. We appreciate your understanding and cooperation with this policy and look forward to meeting you in person on puppy pickup day. There is nothing more important the safety and wellbeing of our puppies, PLEASE respect this and DO NOT ask us to make an exception just for you. If you wish to learn more about how we raise our dogs then please view our reference page for email contact from previous purchasers, all who have been to our home and seen how our dogs/puppies are raised.
Apple Creek Doodles - Bernedoodles - Goldendoodles - Sheepadoodles